I hope this message finds you safe and well during these challenging times. In response to the recent events and its economic impact on our communities, we are seeking ways we can support your business. Here are a few small measures of sharing the burden and we remain hopeful to get through this time together.
For Partnership Program Members
- The Monthly partnership fee will be waived for April, and we will continue to closely monitor the situation and assess subsequent fee waivers on a month-to-month basis. We will notify you each month to confirm.
- A 25% discount will be applied to all orders placed between 3/21 and 4/30. (The discount will be automatically applied and reflected on your final invoice)
For Resellers (Non-Partnership Program)
You now have the option to join the Partnership Program without any monthly fee until further notice and gain access to the support mentioned above. We encourage you to join our program and take advantage of the partnership benefits.
- New Office Hours: Mon-Fri 930am-530pm (effective 3/23 until further notice)
- Targeted Delivery Dates: If your business is currently not receiving any shipments, you can still take advantage of the discount by placing orders during the promotional period - and requesting a later delivery date for any time. (Note in the "Special Instructions" section at checkout)
We understand this situation has been difficult for everyone in all aspects of our lives. We are committed to continuing our service and support in the meantime. Our website remains fully operational, we can be reached during the new office hours or you can leave a message and our representatives will get back to you as soon as possible. Please don't hesitate to contact us with any questions or concerns. We appreciate your support and please continue to practice good health and well-being.
Partner, SHO EYEWORKS